Frequently Asked Questions

  • You can personalize your candle by selecting the engraved message on the wooden lid then choosing a scent. We offer premade designs, customizable designs, engravings on the bottom of the lid, and even image engravings!

  • Please contact us, and we’ll be happy to assist you with your custom order!

  • Our candles are made from 100% soy wax, ensuring a clean burn and great scent throw.

  • We sell two main types of candles - premade and customizable. Customizable candles are sold at a slightly higher price because the text in the design is changeable.

  • While there are already lots of candle companies, and also lots of engraving companies, we have yet to see a company that engraves candles! Additionally, other companies selling “custom candles” just print a custom label and add it to the jar, and often have high minimum order quantities.

  • All candles are final sale, but if you receive a damaged product, we will assist you in resolving the issue.

  • The fulfillment time (the time between ordering and shipping) is 3-5 business days. We use USPS for our shipping carrier and ship directly from Austin, TX.