Frequently Asked Questions
How can I customize my candle?
You can personalize your candle by selecting the engraved message on the wooden lid then choosing a scent. We offer premade designs, customizable designs, engravings on the bottom of the lid, and even image engravings!
What if there is a design I want that is not in the shop?
If there is a design you have in mind that we do not have listed, please either DM us on Instagram or Facebook or email us at contact@scentedstories.org.
What kind of wax is used in your candles?
Our candles are made from 100% soy wax, ensuring a clean burn and great scent throw.
What is the fulfillment time for the candles?
The fulfillment time (the time between ordering and shipping) is 3-5 business days.
Can I return or exchange my candle?
All candles are final sale, but if you receive a damaged product, we will assist you in resolving the issue.

